Water Damage & Flood RestorationCertified Specialists · Nationwide Coverage · Available 24/7

Call (888) 261-1486 immediately — that's the single most important step. While waiting: shut off the water source if safe to do so, turn off electricity in affected areas, do not walk through standing water (it may be electrically charged or contaminated), and take photos of all visible damage for your insurance claim. Do not discard any damaged materials until a specialist has documented everything on-site.

Water damage restoration addresses moisture you cannot see. Regular contractors fix visible damage — restoration specialists use industrial moisture meters, thermal cameras, and commercial drying equipment to locate and eliminate hidden water in walls, subfloors, and structural cavities. Without proper drying, mold develops and structural damage continues even after the visible water is gone.

Water extraction uses truck-mounted or portable industrial pumps and wet-vacs to remove standing water from your property. This is always the first step in water damage restoration. Depending on the volume of water, extraction can take 30 minutes to several hours. After extraction, dehumidification and structural drying equipment is deployed to address moisture already absorbed into building materials.

Dehumidification typically runs for 3–5 days for standard water damage. Commercial dehumidifiers and air movers are placed throughout the affected area and monitored with moisture meters daily. More severe flooding or damage to multiple rooms may require 7–10 days of continuous drying. Equipment stays in place until moisture readings return to normal levels for the specific building materials in your home.

Yes — mold can begin developing in as little as 24–48 hours in wet conditions. Once started, mold spreads quickly through walls, insulation, and structural materials. This is why immediate extraction and drying is critical. If mold is already present or develops during the restoration process, certified mold remediation — containment, removal, and air quality treatment — is included as part of the restoration work.

Sewage backup introduces Category 3 water — also called blackwater — which contains bacteria, viruses, and pathogens that pose serious health risks. Sewage cleanup requires full protective equipment, specialized extraction, EPA-approved disinfectants, and proper disposal protocols. Affected materials that cannot be fully sanitized must be removed entirely. This is not a situation to handle without professional biohazard remediation.

Most homeowner's insurance covers sudden and accidental water damage — such as burst pipes, appliance failures, and some types of storm damage. Gradual leaks and flooding from external sources (rising water, storm surge) typically require separate flood insurance. Our specialists are experienced working with insurance adjusters and document damage in the format insurers require, which helps ensure your claim is processed properly.

Catastrophic storm response covers properties hit by hurricanes, tornadoes, and major flood events. This includes emergency tarping to prevent further water intrusion, rapid extraction from multiple areas, emergency structural stabilization, and coordinated restoration across roof, walls, flooring, and electrical systems. Specialists experienced in catastrophic events understand how to work quickly and coordinate with insurance adjusters handling large-scale claims.

Moisture mapping uses specialized meters and thermal imaging to measure moisture levels throughout your property — including inside walls, beneath floors, and in ceiling cavities. This creates a detailed picture of where water has traveled beyond what's visible. Without moisture mapping, hidden wet areas go untreated and continue causing damage and mold growth. The documentation also provides evidence for your insurance claim.

Coverage depends on the source. Water from a burst pipe or appliance inside your home is typically covered by homeowner's insurance. Water that entered from outside (groundwater, storm runoff, sewer backup) usually requires a separate flood insurance policy or sewer backup rider. Our specialists document the source of water entry during their on-site assessment, which is critical information for your adjuster.

Untreated water damage follows a predictable and worsening timeline: wood and drywall begin absorbing and swelling within hours; mold begins in 24–48 hours; structural materials warp and buckle within days; widespread mold contamination and potential structural failure within weeks. The restoration cost multiplies significantly at each stage — making immediate response the most important factor in controlling total damage and cost.

FloodResponsePros is a referral service that connects property owners with local, certified water damage restoration contractors. We do not perform restoration work ourselves. All work is performed by independent local specialists in our network. This means we connect you with someone already in your area and available for your specific situation. There is no cost to property owners for using our referral service — you pay the restoration contractor directly for work performed.